Terms of VFF Membership - $49.00 per month membership offer
This $49.00 per month membership is a special introductory offer to new members and lapsed members only.
To be eligible, a person or company must either – have not previously been a member, or be cancelled or non financial member before 31 Dec 2022.
Members that are current, or have cancelled or are non- financial since 1 Jan 2023 are not eligible.
Your Membership commences on the date of first payment (“Commencement Date”) and continues till the 30th September 2023.
VFF provides its members with a range of services and entitlements as part of this Membership offer. The provision of such services and entitlements is always at the absolute discretion of VFF and may be subject to change, variation, revocation or cancellation at any time.
VFF makes no representation or promise that Services offered at the time of joining of Membership will continue to be provided to members.
The $49.00 per month VFF Membership Fee is inclusive of GST, unless otherwise stated.
VFF Membership Fees are non-refundable.
A member must pay the VFF Membership Fee via direct debit monthly instalments in advance via the website membership purchase page
By providing your payment method details to VFF and selecting direct debit as your payment arrangement, you accept and acknowledge that these terms apply to payment of your Membership and you are authorised to establish this payment arrangement.
At the time of purchasing your Membership, you will be required to nominate a primary point of contact and provide a valid email address and mobile phone number.
It is the members responsibility to promptly notify VFF of any change to the status or contact details of the Primary Contact.
Entitlements are valid until the 30th September 2023 from the Commencement Date.
Membership at all times is governed by the VFF Constitution. – For further details please visit the below link:
VFF Contact Details
If you have any queries regarding your membership please contact the VFF directly on 1300 882 833 or [email protected]
Workplace Relations & HR Advice
Members may have access to VFF’s workplace relations and HR advice line as part of a Membership (Advice Line). By using the Advice Line service, you thereby agree to the following terms:
Information provided by VFF (and any of its employees, officers, and agents) is of a general nature only and does not constitute legal, accounting or other professional advice.
While all reasonable endeavours are made to ensure the accuracy of information provided, VFF accepts no liability for any action, or non-action, error or omission in the information provided by VFF, or any loss or damage caused to you or any other person (whether a member of VFF or not), as a result of information provided by VFF being inaccurate.
The member is solely responsible for providing correct facts and information to VFF when seeking human resources or industrial advice whether over the telephone, in-person or via email. Accordingly, the Member acknowledges that incomplete, inaccurate or changes in facts or information may change the advice or information provided by VFF.
Where a member requests additional services for workplace relations matters, outside of the scope of the Advice Line, those additional services will be subject to further terms and conditions and additional legal documentation may be required to be executed to formalise the additional services.
VFF may introduce limited promotions and offers to Members which may include additional terms and conditions.
Any promotional offers are exclusive and non-transferable.
Sometimes we agree with sponsors, partners or other third parties to offer some or all of our members special offers. These are usually only available for a limited time and may require you to meet eligibility requirements (including agreeing to third party terms and conditions, to which VFF is not a party to).
VFF will arrange for funds to be debited (by your financial institution or other payment service provider) from your relevant account in monthly payment of amounts you owe to VFF for your Membership.
Where you have chosen monthly direct debit, the first monthly payment will be debited upon signing up as a member and agreeing to all of the membership Terms and Conditions. The date you agree to these Terms and Conditions will be the date that you are debited each month.
We may change the amount or frequency of the agreed direct debit drawings by notifying you in writing at least 14 calendar days prior to the direct debit date.
We reserve the right to cancel your direct debit arrangement at any time if any direct debit transaction is dishonoured by your nominated financial institution or is otherwise unsuccessful. You must pay your outstanding fee using another payment method that is approved by VFF within five business days.
Where there have been one or more unsuccessful attempts to take payment, you may be charged a dishonour fee by your financial institution and/or VFF to cover reasonable administration and processing costs.
Subject to the below, you may terminate your direct debit arrangement at any time by giving written notice directly to us and to your nominated financial institution no less than seven business days prior to the next due date.
The balance of all outstanding fees will be due and payable within seven days of terminating the direct debit.
You should check with your financial institution that direct debiting is available through the Bulk Electronic Clearing System (BEC), from the account you have given us. You should check that the account details which you have provided to us are correct by checking them against a recent account statement.
It is your responsibility to ensure that the authorisation given to us to make direct debits is in accordance with the account signing instruction held by the financial institution where your nominated account is based.
If you are uncertain as to when a direct debit for your Membership will be processed by your financial institution or any other payment service provider, you should contact them directly.
It is your responsibility to ensure that sufficient funds are available in the nominated account to meet a direct debit on its due date.
You should check your account statement to verify that the amounts debited from your account are correct. If the designated amount is not debited from your account, it is your sole responsibility to contact us.
It is your responsibility to advise us if the account nominated by you to be debited has changed, is transferred or closed.
It is your responsibility to arrange with us a suitable alternate payment method if you cancel your direct debit arrangement.
If there are insufficient cleared funds in your account to meet a direct debit payment, we will retry in 48 hours.
If a direct debit payment is dishonoured by your financial institution and not paid within five business of its due date, your Membership will be suspended.
If you believe that there has been an error in debiting your account, you should notify VFF directly on 1300 882 833 and provide notice in writing via [email protected] to us as soon as possible, so that we can resolve your query quickly.
Any queries you may have about an error made in debiting your account should be directed to us in the first instance so that we can attempt to resolve the matter. If we cannot resolve the matter you can still refer it to your financial institution.
Confidentiality, Disclosure and Privacy
We will keep any sensitive information regarding your direct debit arrangement (including your account details) confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
We will only disclose information that we have about you: (a) to the extent specifically required or authorised by law; or (b) for the purpose of these Terms and Conditions (including disclosing information in connection with any query or claim); or (c) with your express written consent.